Student Finance Rep (Debt Recovery)

Location US-CA-Stockton
Job ID
Carrington College
Student Finance
Employment Type
Regular Full-Time
FLSA Status

Opportunity at a Glance

Under the direction of the Receivables Supervisor and the Student Account Center Manager, this position is responsible for the administration of Bad Debt activities on delinquent student accounts.




Must be able to work Monday-Friday between hours 9:00 AM-7:00 PM

Must be flexible to working in Call Center Environment.





As a member of the Home Office Student Account Center, this position will require in depth knowledge of DeVry finance policies pertaining to student accounts that are in payment default, and administration of the subsequent third party recovery activity on these accounts. Some of the more essential duties and responsibilities of this position include:


  • Performs final review of delinquent student accounts to evaluate charge-off eligibility
  • Coordinates account assignment distribution to third party collections agencies of charged-off accounts
  • Manages recovery activities of all third party collections agencies
  • Administers adverse credit bureau reporting of delinquent student accounts
  • Manages all Student Account Center financial holds
  • Deals directly with students and campus staff in resolution attempts of delinquent accounts.
  • Maintains vendor relationships with third party collections agencies, ensuring compliancy with Federal collections regulations
  • Maintain knowledge of current SOX audit controls pertaining to Bad Debt charge-off policies
  • Provides documentation and support for internal and external audits
  • Provides cross-training for all Bad Debt management processes
  • Completes other duties as assigned.



  •   High school diploma or equivalent required with some college preferred.  
  • At least one – two years related experience, preferably in an Accounts Receivable management environment.
  • Excellent phone skills, with the ability to communicate effectively with both internal and external customers.
  • Excellent organizational and time management skills. Computer skills in Microsoft Office, database software and internet applications.
  • Must be a team player who is self-motivated and able to handle a large volume of work.


We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.

Who We Are

Carrington College is The Starting Point for Health Care Careers. When you join our team of qualified instructors, you’re choosing an institution that truly cares about its students. If you have a passion for health care and want to be part of an organization focused on providing high-quality education to help students reach their career goals, you’re in the right place!


At Carrington College we care about our colleagues too. We know our students’ success depends on having great faculty and instructors to help guide them on their journey, and we want top-notch talent to be part of our team. We want to help you find your way toward a bright future, both personally and professionally.


Carrington College provides postsecondary education in the western region of the United States. With more than 100,000 graduates, we’re committed to giving our students the tools they need to succeed. We offer high-quality, career-oriented health care programs with both online and on ground education options. Carrington College’s broad range of specialized Certificate of Achievement and Associate Degree programs combine clinical training, theoretical classroom exercises, technology-based simulations and real patient interaction to prepare students for success in the real world. Our programs are delivered in a focused, professional and progressive environment by supportive faculty who serve not only as educators, but as coaches and mentors. For decades, Carrington College has been a source of qualified graduates for the health care industry.


We believe in taking care of those who take care of others. We offer our colleagues a wide range of benefits. Whether it’s advancing your career, maintaining a healthy lifestyle or saving for retirement, our comprehensive benefit offerings can help you reach your goals for the future. If you’re ready to join an institution like ours, we’d love you to apply!


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